Service by country
Funeral fund and funeral transport in Germany
Families living in Germany can join Valora Foundation online. Our team in Antwerp coordinates the transport of the deceased from Germany to another European country, or from another European country to Germany.
In Germany the process is usually handled in German. Our team speaks German and every other language offered on our website, and handles communication with both the family and local funeral service providers.
Funeral fund membership vs. immediate repatriation
Valora Foundation membership is a funeral fund: with a one-time registration fee and an annual package you prepare your family in advance. Coverage becomes effective from the second membership year. If a death has just occurred and you are not a member, or your coverage has not started yet, you can still call us: for non-members our services are offered on a case-by-case basis with a specific quote.
How to reach us 24/7
Our multilingual team is available day and night by phone on +32 488 44 55 11 or +32 487 33 36 36. For non-urgent questions, e-mail info@valorafoundation.com. Members, please mention your member number.
How a case-specific transport quote works
Every repatriation is different. The quote depends on the place of death, the destination, the documents required and the family's wishes for the ceremony. Once we have this information you receive a clear quote; optional extras are only arranged with your approval.
Why paperwork depends on the countries involved
In Germany a death is generally registered at the local registry office (Standesamt), which issues the death certificate. The additional documents needed for international transport can differ by federal state, destination country and circumstances. We therefore clarify the current requirements with the competent authorities for each case rather than quoting a fixed list.
What you can share on the call
Share what you have; we will complete anything missing together:
- Full name and date of birth of the deceased
- Place of death (city, country; hospital, home or elsewhere)
- Where the burial or cremation should take place
- Name and phone number of the family contact person
- Valora member number (if any)
- Available documents: ID card or passport, death certificate if already issued
Related pages
Other countries