FAQ
Frequently asked questions
Answers to the most common questions about Valora Foundation.
A funeral fund is a mutual arrangement that pre-funds funeral and repatriation costs so families are protected from sudden financial burden.
Register online in a few minutes, choose your package and complete a secure payment. Your membership starts after payment; coverage becomes effective from the second membership year.
Funeral arrangements, repatriation across Europe, administrative paperwork, legal liaison and dedicated family guidance.
The one-time registration fee depends on your age at registration (free for ages 0–18, €3,000 one-time for ages 65+). Annual package prices do not depend on age: Single €69, Family €109, Premium Single €139, Premium Family €169. Members aged 65+ pay no annual fee.
Yes. You can add your spouse, children under 18, parents or siblings during registration or later from your dashboard. Adult children (18+) cannot be included in a family plan.
Yes. Children up to age 18 are included free of charge with at least one paying parent member.
Call our 24/7 line. A dedicated case manager will take over all arrangements and keep your family informed.
Annual contributions are renewed automatically via SEPA Direct Debit or card. You will receive a notice 30 days before each renewal.
Yes, at any time from your dashboard. Cancellation takes effect at the end of your current paid period.
Yes, membership applies across Europe. Funeral transport and formalities are coordinated with the competent authorities and service providers in the countries involved; the required documents depend on the country of departure and destination.
The registration fee is a one-time contribution that opens your lifetime membership. It is age-based because the expected timing of use differs by age group, keeping annual contributions fair for everyone.
Standard packages cover repatriation, ceremony coordination and administrative support. Premium packages also include full burial or cremation costs.
Yes. Children under 18 are included free of charge in every package, including Single and Premium Single, as long as at least one parent is a paying member.
No. All prices are listed clearly before checkout. Optional extras, such as flowers or special transport, are quoted separately with your approval.
We accept major credit and debit cards, SEPA Direct Debit, and iDEAL in supported countries. All payments are processed securely through Stripe.